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Have a question about classes, memberships, scheduling, or anything else? Send us an email or use the form below and we’ll get back to you as soon as we can.
(714) 719-6472
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29219 Juba Road
Valley Center, CA 92082
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frequently asked questions
What should I bring to class?
Do I need a mat? Steel Studio provides Pilates mats for all Mat Work classes — that's part of why our classes are capped at 25 students, so everyone always has one. We also have a limited number of yoga mats available to borrow, but we recommend bringing your own yoga mat to our yoga classes if you have one. You're also welcome to bring your own Pilates mat if you prefer.
Not sure which mat you need? Here's the difference:
- Pilates mats are thicker and more cushioned to support your spine and joints during mat work.
- Yoga mats are thinner and denser, providing the grip you need as your muscles grow stronger.
What about a mat towel? We recommend bringing a mat towel to mat work classes — since our mats are shared, it's a nice touch! We also sell mat towels at the studio if you need one. All mats are wiped down after every class.
Do I need special socks?
Yoga classes are typically done barefoot so you can spread your toes and grip the mat naturally. For mat work classes, grip socks are commonly worn but are not required — wear whatever is comfortable for you.
Memberships
Can I cancel my membership? Yes, you can cancel at any time. You will not be refunded for a billing period that has already been charged, but you can cancel before your next billing date to avoid the next charge. We ask for a few weeks' notice in advance when possible, though it is not mandatory.
Can I pause my membership? Yes! You can pause your membership once per year for up to 3 months.
Do you offer discounts? We do not currently offer discounts.
How do I purchase a gift card? Gift cards are available by email request — just reach out to us and we'll get one set up for you!
Can I come in late to class?
We have a strict 5-minute late policy. If someone is available at the front desk, they may be able to quietly help you get settled, but the door will be locked once class is underway. Arriving late is disruptive to both students and teachers, so we strongly encourage you to arrive a few minutes early. Please note that there is not always someone at the front desk, so we cannot guarantee entry if you arrive after class has started.
Have a question that isn't answered here?
Reach out to us — we're happy to help!